In the general environment, many relationships exist among the various elements. General environmental trends can have positive and negative impacts on various industries. For example, the aging population might have a ______ impact on the health care industry and a ______ impact on the baby product industry. These are called _____________ impacts.

In the general environment, many relationships exist among the various elements. General environmental trends can have positive and negative impacts on various industries. For example, the aging population might have a ______ impact on the health care industry and a ______ impact on the baby product industry. These are called _____________ impacts. 

A. negative; positive; demographic

B. positive; negative; technological

C. negative; positive; sociocultural

D. positive; negative; demographic

Answer: B

Interest-rate increases have a __________ impact on the residential home construction industry and a __________ effect on industries that produce consumer necessities such as prescription drugs or basic grocery items.

Interest-rate increases have a __________ impact on the residential home construction industry and a __________ effect on industries that produce consumer necessities such as prescription drugs or basic grocery items. 

A. positive; negligible

B. negative; negligible

C. negative; positive

D. positive; negative

Answer: B

Which of the following would be considered part of a firm's general environment?

Which of the following would be considered part of a firm's general environment? 

A. decreased entry barriers

B. higher unemployment rates

C. increased bargaining power of the firm's suppliers

D. increased competitive intensity

Answer: B

All of the following are important elements of the political/legal segment of the general environment EXCEPT:

All of the following are important elements of the political/legal segment of the general environment EXCEPT: 

A. the deregulation of utilities

B. the Americans with Disabilities Act (ADA)

C. the increased use of Internet technology

D. increases in the federally mandated minimum wage

Answer: C

Emerging sociocultural changes in the environment include ____________.

Emerging sociocultural changes in the environment include ____________. 

A. changes in the ethnic composition

B. the increasing educational attainment of women in the past decade

C. progressively less disposable income by consumers

D. changes in the geographic distribution of the population

Answer: B

Larger numbers of women entering the work force since the early 1970s is an example of ______.

Larger numbers of women entering the work force since the early 1970s is an example of ______. 

A. demographic changes

B. political and legal environmental changes

C. sociocultural changes

D. technological developments

Answer: C