In the general environment, many relationships exist among the various elements. General environmental trends can have positive and negative impacts...
Interest-rate increases have a __________ impact on the residential home construction industry and a __________ effect on industries that produce consumer necessities such as prescription drugs or basic grocery items.
Interest-rate increases have a __________ impact on the residential home construction industry and a __________ effect on industries that produce consumer...
Which of the following would be considered part of a firm's general environment?
Which of the following would be considered part of a firm's general environment?
A. decreased entry barriers
B. higher unemployment rates
C....
All of the following are important elements of the political/legal segment of the general environment EXCEPT:
All of the following are important elements of the political/legal segment of the general environment EXCEPT:
A. the deregulation of utilities
B....
Emerging sociocultural changes in the environment include ____________.
Emerging sociocultural changes in the environment include ____________.
A. changes in the ethnic composition
B. the increasing educational...
Larger numbers of women entering the work force since the early 1970s is an example of ______.
Larger numbers of women entering the work force since the early 1970s is an example of ______.
A. demographic changes
B. political and legal...
The aging of the population, changes in ethnic composition, and effects of the baby boom are ____.
The aging of the population, changes in ethnic composition, and effects of the baby boom are ____.
A. macroeconomic changes
B. demographic...
SWOT analysis is a framework for analyzing the internal and external environment of a company. It consists of strengths, weaknesses, opportunities, and threats. According to a SWOT analysis, which of the following is not an aspect that the strategy of the firm must follow?
SWOT analysis is a framework for analyzing the internal and external environment of a company. It consists of strengths, weaknesses, opportunities,...
PPG Industries, the Pittsburgh-based manufacturer of paints, coatings, optical products, specialty materials, chemicals, glass, and fiber glass suffered serious failures in 1986 and 1987 when it attempted to diversify its offers. It used a technique to help it identify possible future strategies. What was it?
PPG Industries, the Pittsburgh-based manufacturer of paints, coatings, optical products, specialty materials, chemicals, glass, and fiber glass suffered...
A danger of forecasting discussed in the text is that _____________.
A danger of forecasting discussed in the text is that _____________.
A. in most cases, the expense of collecting the necessary data exceeds...
Environmental forecasting does not involve plausible projections about the ________ of environmental change.
Environmental forecasting does not involve plausible projections about the ________ of environmental change.
A. direction
B. scope
C. speed
D....
Gathering competitive intelligence ___________.
Gathering competitive intelligence ___________.
A. is good business practice
B. is illegal
C. is considered unethical
D. minimizes the need...
Which of the following is not an example of corporate competitive analysis?
Which of the following is not an example of corporate competitive analysis?
A. Banks tracking home loans
B. Airlines changing hundreds of...
Scanning the general environment would identify information on _______________.
Scanning the general environment would identify information on _______________.
A. substitute goods
B. the aging population and ethnic shifts
C....
Taking advantage of the increasing penetration of personal computers in American homes, the Mayo Clinic transformed itself as a provider of health-related knowledge and expertise. It took advantage of the ______ trends of the _______ in the prices of PCs and the ____________ presence of PCs in virtually every home in the U.S.
Taking advantage of the increasing penetration of personal computers in American homes, the Mayo Clinic transformed itself as a provider of health-related...
Taking advantage of the increasing penetration of personal computers in American homes, the Mayo Clinic transformed itself as a provider of health-related knowledge and expertise. It took advantage of the ______ trends of the _______ in the prices of PCs and the ____________ presence of PCs in virtually every home in the U.S.
Taking advantage of the increasing penetration of personal computers in American homes, the Mayo Clinic transformed itself as a provider of health-related...
________ tracks the evolution of environmental trends, sequences of events, or streams of activities.
________ tracks the evolution of environmental trends, sequences of events, or streams of activities.
A. Environmental scanning
B. Environmental...
Two of the key inputs to developing forecasts discussed in the text are:
Two of the key inputs to developing forecasts discussed in the text are:
A. environmental scanning and stakeholder identification.
B. environmental...
In large organizations, conflicts can arise between functional areas. In order to resolve these conflicts, strategic objectives:
In large organizations, conflicts can arise between functional areas. In order to resolve these conflicts, strategic objectives:
A. put financial...
We want to be the top-ranked supplier to our customers. (PPG) This is an example of a:
We want to be the top-ranked supplier to our customers. (PPG) This is an example of a:
A. nonfinancial strategic objective
B. financial strategic...
Fortune Brands states they will cut corporate overhead costs by $30 million a year. This is an example of a:
Fortune Brands states they will cut corporate overhead costs by $30 million a year. This is an example of a:
A. nonfinancial strategic objective
B....
Successful organizations are effective in motivating people. Employees work best when:
Successful organizations are effective in motivating people. Employees work best when:
A. they are asked to do their best
B. work requirements...
The vision and mission statements of a company set the overall direction of the organization. Strategic objectives serve what role?
The vision and mission statements of a company set the overall direction of the organization. Strategic objectives serve what role?
A. operationalize...
In contrast to the vision of an organization, its mission should:
In contrast to the vision of an organization, its mission should:
A. be shorter in length
B. encompass both the purpose of the company as...
WellPoint Health Network states: WellPoint will redefine our industry: through a new generation of consumer-friendly products that put individuals back in control of their future. This is an example of a:
WellPoint Health Network states: WellPoint will redefine our industry: through a new generation of consumer-friendly products that put individuals back...
Examples of __________ include: To be the happiest place on earth (Disneyland), and Restoring patients to full life (Medtronic).
Examples of __________ include: To be the happiest place on earth (Disneyland), and Restoring patients to full life (Medtronic).
A. vision...
Effective vision statements include:
Effective vision statements include:
A. all strategic directions of the organization
B. a brief statement of the company's direction
C. strategic...
Vision statements are used to create a better understanding of the overall purpose and direction of the organization. Vision statements:
Vision statements are used to create a better understanding of the overall purpose and direction of the organization. Vision statements:
A....
The hierarchy of organizational goals is in this order (least specific to most specific):
The hierarchy of organizational goals is in this order (least specific to most specific):
A. vision statements, strategic objectives, mission...
Leadership is a necessary (but not sufficient) condition for organizational success. Leaders should emerge at which level(s) of an organization?
Leadership is a necessary (but not sufficient) condition for organizational success. Leaders should emerge at which level(s) of an organization?
A....
Peter Senge, of MIT, recognized three types of leaders. __________ champion and guide ideas, create a learning infrastructure, and establish a domain for taking action.
Peter Senge, of MIT, recognized three types of leaders. __________ champion and guide ideas, create a learning infrastructure, and establish a domain...
Peter Senge, of MIT, recognized three types of leaders. __________ are individuals that, although having little positional power and formal authority, generate their power through the conviction and clarity of their ideas.
Peter Senge, of MIT, recognized three types of leaders. __________ are individuals that, although having little positional power and formal authority,...
The text argues that a strategic perspective in an organization should be emphasized:
The text argues that a strategic perspective in an organization should be emphasized:
A. at the top of the organization
B. at the middle of...
Strategy formulation and implementation is a challenging ongoing process. To be effective, it should not involve:
Strategy formulation and implementation is a challenging ongoing process. To be effective, it should not involve:
A. the CEO and the board...
Many organizations have a large number of functional areas with very diverse and sometimes competing interests. Such organizations will be most effective if:
Many organizations have a large number of functional areas with very diverse and sometimes competing interests. Such organizations will be most effective...
According to the text, the triple bottom line approach to corporate accounting includes three components:
According to the text, the triple bottom line approach to corporate accounting includes three components:
A. financial, environmental, and...
Firms must be aware of goals other than short-term profit maximization. One area of concern should be social responsibility which is:
Firms must be aware of goals other than short-term profit maximization. One area of concern should be social responsibility which is:
A. the...
Managers should do more than just focus on short-term financial performance. One concept that helps managers do this is stakeholder symbiosis. This means that:
Managers should do more than just focus on short-term financial performance. One concept that helps managers do this is stakeholder symbiosis. This...
There are several perspectives of competition. One perspective is zero-sum thinking. Zero-sum thinking means that:
There are several perspectives of competition. One perspective is zero-sum thinking. Zero-sum thinking means that:
A. all parts of the organization...
Procter and Gamble has perfected a technique for compacting cleaning powder into a liquid concentration. Consumers, retailers, shipping and wholesalers, and environmentalists all have benefited from the resulting change in consumer shopping habits and the revolution in industry supply-chain economics. According to the text, this is an example of __________.
Procter and Gamble has perfected a technique for compacting cleaning powder into a liquid concentration. Consumers, retailers, shipping and wholesalers,...
Stakeholders are:
Stakeholders are:
A. a new way to describe stockholders
B. individuals, groups, and organizations who have a stake in the success of the organization
C....
An organization is responsible to many different entities. In order to meet the demands of these groups, organizations must participate in stakeholder management. Stakeholder management means that:
An organization is responsible to many different entities. In order to meet the demands of these groups, organizations must participate in stakeholder...
Members of boards of directors are:
Members of boards of directors are:
A. appointed by the Securities and Exchange Commission
B. elected by the shareholders as their representatives
C....
While working to prioritize and fulfill their responsibilities, members of the board of directors of an organization should:
While working to prioritize and fulfill their responsibilities, members of the board of directors of an organization should:
A. represent their...
The three participants in corporate governance are:
The three participants in corporate governance are:
A. the shareholders, board of directors, and employees
B. the shareholders, labor unions,...
______ involves ensuring proper strategic controls and organizational designs.
______ involves ensuring proper strategic controls and organizational designs.
A. Corporate governance
B. Corporate-level strategy
C. Strategy...
_____ may be considered the advance work that must be done in order to effectively formulate and implement strategies.
_____ may be considered the advance work that must be done in order to effectively formulate and implement strategies.
A. Goal setting
B....
According to Henry Mintzberg, decisions following from the strategic analysis of the firm are its:
According to Henry Mintzberg, decisions following from the strategic analysis of the firm are its:
A. emergent strategy
B. deliberate strategy
C....
According to Henry Mintzberg, the realized strategies of a firm:
According to Henry Mintzberg, the realized strategies of a firm:
A. are a combination of deliberate and emergent strategies
B. are a combination...
All of the following are ambidextrous behaviors EXCEPT:
All of the following are ambidextrous behaviors EXCEPT:
A. taking initiative and being alert to opportunities beyond the confines of one's...
Effectiveness is often defined as:
Effectiveness is often defined as:
A. doing things right
B. stakeholder satisfaction
C. doing the right thing
D. productivity enhancement
Answer:...
The four key attributes of strategic management include all of the following EXCEPT:
The four key attributes of strategic management include all of the following EXCEPT:
A. including multiple stakeholder interests in decision...
The four key attributes of strategic management include the idea that:
The four key attributes of strategic management include the idea that:
A. strategy must be directed toward overall organizational goals and...
The organizational versus the individual rationality perspective suggests that:
The organizational versus the individual rationality perspective suggests that:
A. what is good for a functional area is always good for the...
Management innovations such as total quality, benchmarking, and business process reengineering cannot lead to sustainable competitive advantage because:
Management innovations such as total quality, benchmarking, and business process reengineering cannot lead to sustainable competitive advantage because:
A....
According to the text, the strategic management process entails three ongoing processes:
According to the text, the strategic management process entails three ongoing processes:
A. analyses, actions, and synthesis
B. analyses,...
A CEO made a lot of mistakes in assessing the market and the competitive conditions and improperly redesigning the organization into numerous business units. Such errors led to significant performance declines. According to the text, this example illustrates the __________ perspective of leadership.
A CEO made a lot of mistakes in assessing the market and the competitive conditions and improperly redesigning the organization into numerous business...
The text addresses two perspectives of leadership as well as their implications. These two perspectives are:
The text addresses two perspectives of leadership as well as their implications. These two perspectives are:
A. romantic and unromantic
B....
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